Canadian pharmacies. Canadian team. Canadian pricing.
The same AI automation trusted by the largest pharmacy operations in North America — built for Canadian workflows, Canadian PMS platforms, and Canadian regulations.
Book a demoTrusted by leading pharmacies across the U.S. and Canada
Canadian pharmacies are underserved by US-first vendors
- Most pharmacy automation vendors are US-based. Canadian support is an afterthought — different time zones, no local team, and US-centric workflows that don't fit.
- Kroll and Propel Rx are the standard in Canada, but most automation tools are built for PioneerRx and Liberty. You end up with workarounds instead of integrations.
- Provincial billing rules vary across Canada. Automation built for US federal programs breaks on provincial requirements.
- USD pricing and US-based contracts create budget unpredictability. You need a vendor that operates in your market, not one that adds Canada as a line item.
How TJM Labs serves Canadian pharmacy
Dedicated Canadian team
Our Canadian operation is not a US team with a Canadian add-on. Dedicated local staff who understand provincial regulations, Canadian pharmacy workflows, and the day-to-day realities of running a pharmacy in Canada.
Kroll and Propel Rx support
TJM Bot works directly inside Kroll and Propel Rx — the PMS platforms Canadian pharmacies actually use. No API integrations, no middleware. The bot works through the same interface your techs use today.
Provincial billing and regulatory compliance
Canadian pharmacy billing varies by province. Our bots are configured for provincial billing rules, DIN lookups, and Canadian regulatory requirements. No US-first assumptions that break on Canadian workflows.
CAD pricing, Canadian contracts
Pricing in Canadian dollars. Contracts with a Canadian entity. Support from a Canadian team. No currency conversion surprises, no US-based contract terms that don't apply.
Results
Large-scale Canadian operation: Full automation on Kroll
One of Canada's largest multi-location pharmacy operations deployed TJM Bot across their Kroll-based network. Provincial billing rules, formulary differences, and facility-level workflows are all handled automatically. The Canadian team provides local support, and the entire engagement runs in CAD with Canadian contracts.
Canadian pharmacy. Canadian support. No compromises.
See how TJM Bot automates your Kroll or Propel Rx workflows with a team that understands Canadian pharmacy.
Book a demo
Andrew did an excellent job of being thorough and clearly explaining the next steps throughout the process. The QA process was detailed and well-organized, which helped ensure that everything was carefully reviewed. The engineering team was also very responsive to our feedback - they took our comments into consideration and implemented the requested changes effectively. Overall, we were very impressed with the outcome of the project and appreciated the team's professionalism and attention to detail.
The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.
TJM's AI automations streamlined our operations, reduced errors, and boosted efficiency across the board. Their seamless implementation and ongoing support make them an exceptional partner.
TJM Labs built our virtual AI agent, Cindy, who now handles 50% of our phone calls and appointment scheduling. Their team's organization, punctuality, and ability to deliver exactly what we needed have been outstanding.
Before TJM Bot, our technicians processed 700–800 orders per shift — now one bot averages 4,000 orders daily, and we run two of them. It's dramatically boosted efficiency, reduced errors, and become an essential part of our pharmacy operations.
Our data-entry bot revolutionized how we handle high volumes of new prescriptions. With TJM's help refining accuracy, our staff now focuses on what matters most — patient care.
TJM Labs has been a game changer for our pharmacy. In a highly regulated environment where automation and AI aren't easy to implement, their experience and thoughtful approach made all the difference. We already have a strong tech stack, and TJM helped us truly leverage it by designing bots that fit our workflows, reduce manual work, and let our teams focus more on patient care. The impact has been immediate and meaningful across our operations. Their team is responsive, knowledgeable, and transparent. They genuinely feel like an extension of our team.
TJM Labs provided a solution that has been phenomenal for our team. The bot has been a massive help to our staff, especially during weeks when we've been short-staffed. Having the automation step in and handle basic input has been great for our workflow. It's exciting to see such a successful launch with a great supporting team.
Andrew did an excellent job of being thorough and clearly explaining the next steps throughout the process. The QA process was detailed and well-organized, which helped ensure that everything was carefully reviewed. The engineering team was also very responsive to our feedback - they took our comments into consideration and implemented the requested changes effectively. Overall, we were very impressed with the outcome of the project and appreciated the team's professionalism and attention to detail.
The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.
Frequently asked questions
Yes! Our agents are vendor-agnostic and integrate directly through your PMS interface using Vision AI, so no APIs or system replacements are required.
Absolutely. Our bots operate entirely within your infrastructure with zero data retention, ensuring full HIPAA compliance and patient data privacy.
Most bots are fully configured and live within 4 weeks, with minimal disruption to your existing workflows.
Yes! Our Vision AI adapts to UI changes automatically, and we offer ongoing support to ensure bots continue to operate smoothly.
Our bots flag exceptions or incomplete data for your staff to review, ensuring accuracy while saving significant manual effort.
No. Our team handles the setup and provides ongoing support, so you don't need additional IT resources to run or maintain the bots.
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