A digital worker for your pharmacy. Not a script.
TJM Bot is a vision-based AI digital worker that sees your PMS screen, understands the workflow, and enters data the way your best tech would — just faster, and without breaks.
Book a demoVision AI meets pharmacy workflow
TJM Bot is not traditional RPA. It uses Vision AI to read and understand your PMS screen — the same way a human would. No brittle selectors that break on updates. No API integrations to maintain.
Every bot starts from a proven template, then gets customized to your exact workflows, PMS configuration, and business rules. The result is a digital worker that handles prescription intake, data entry, benefit investigation, and more — directly in your system.
One bot. Multiple workflows. Built for your operation.
Speed depends on your PMS. Here's what to expect.
TJM Bot works through your PMS interface using Vision AI. Entry speed varies by system architecture — browser-based systems are fastest, legacy systems take longer but still eliminate manual effort.
4 weeks to live. 90 days to optimized.
Every implementation includes a dedicated pharmacist project manager and engineer. We map your workflows, build the bot against your specific PMS and configuration, test against real prescriptions, and go live with your team.
For LTC operations with facility-level complexity, implementation takes 8 to 12 weeks — because we configure every facility's rules individually.
After go-live, we stay on for 90 days of optimization. Accuracy tuning, rule adjustments, and new workflow additions happen during this period.
10+ hours of dedicated support. Every month. Included.
TJM Bot is not a set-it-and-forget-it product. Your pharmacy changes — new workflows, new facilities, PMS updates, formulary changes. Our team stays involved.
- Bot tuning and accuracy refinement
- Rule updates for new facilities or formulary changes
- New workflow additions as your operation grows
- Proactive monitoring and issue resolution
From template to custom
Every bot starts from a proven template — then gets customized with layers specific to your operation.
Workflow rules
Custom data entry sequences, field mappings, and validation logic for your specific PMS configuration.
Facility rules
Per-facility formulary, billing, and compliance rules for LTC and multi-location operations.
Edge case handling
Exceptions, partial data, handwritten scripts, and non-standard formats — handled automatically or flagged for review.
Multi-workflow support
Prescription intake, benefit investigation, order processing, and med rec — one bot, multiple workflows.
Your pharmacy runs differently. Your bot should too.
See how TJM Bot automates your specific workflows — built for your PMS, your rules, and your operation.
Book a demo
Andrew did an excellent job of being thorough and clearly explaining the next steps throughout the process. The QA process was detailed and well-organized, which helped ensure that everything was carefully reviewed. The engineering team was also very responsive to our feedback - they took our comments into consideration and implemented the requested changes effectively. Overall, we were very impressed with the outcome of the project and appreciated the team's professionalism and attention to detail.
The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.
TJM's AI automations streamlined our operations, reduced errors, and boosted efficiency across the board. Their seamless implementation and ongoing support make them an exceptional partner.
TJM Labs built our virtual AI agent, Cindy, who now handles 50% of our phone calls and appointment scheduling. Their team's organization, punctuality, and ability to deliver exactly what we needed have been outstanding.
Before TJM Bot, our technicians processed 700–800 orders per shift — now one bot averages 4,000 orders daily, and we run two of them. It's dramatically boosted efficiency, reduced errors, and become an essential part of our pharmacy operations.
Our data-entry bot revolutionized how we handle high volumes of new prescriptions. With TJM's help refining accuracy, our staff now focuses on what matters most — patient care.
TJM Labs has been a game changer for our pharmacy. In a highly regulated environment where automation and AI aren't easy to implement, their experience and thoughtful approach made all the difference. We already have a strong tech stack, and TJM helped us truly leverage it by designing bots that fit our workflows, reduce manual work, and let our teams focus more on patient care. The impact has been immediate and meaningful across our operations. Their team is responsive, knowledgeable, and transparent. They genuinely feel like an extension of our team.
TJM Labs provided a solution that has been phenomenal for our team. The bot has been a massive help to our staff, especially during weeks when we've been short-staffed. Having the automation step in and handle basic input has been great for our workflow. It's exciting to see such a successful launch with a great supporting team.
Andrew did an excellent job of being thorough and clearly explaining the next steps throughout the process. The QA process was detailed and well-organized, which helped ensure that everything was carefully reviewed. The engineering team was also very responsive to our feedback - they took our comments into consideration and implemented the requested changes effectively. Overall, we were very impressed with the outcome of the project and appreciated the team's professionalism and attention to detail.
The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.
Frequently asked questions
Yes! TJM Bot is vendor-agnostic and integrates directly through your PMS interface using Vision AI, so no APIs or system replacements are required.
Traditional RPA breaks when UI elements change. TJM Bot uses Vision AI to understand what's on screen the way a human would — adapting to layout changes, pop-ups, and updates without reprogramming.
Absolutely. TJM Bot operates entirely within your infrastructure with zero data retention, ensuring full HIPAA compliance and patient data privacy.
Most bots are fully configured and live within 4 weeks. LTC operations with facility-level complexity typically take 8–12 weeks.
TJM Bot flags exceptions or incomplete data for your staff to review, ensuring accuracy while saving significant manual effort. Our support team monitors and resolves issues proactively.
No. Our team handles the setup and provides 10+ hours per month of dedicated support, so you don't need additional IT resources.
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